We may collect the following types of information:

Personal Information: Includes your name, email address, phone number, and any other information you provide to us when you register, subscribe, or contact us.

Usage Data: Information about how you use our website or services, such as IP addresses, browser type, pages viewed, and time spent on our website.

Cookies: Small files stored on your device that help us understand how you interact with our website and improve your experience.

We use your information for the following purposes:

To Provide Services: To fulfill your requests, process your orders, and provide customer support.

To Improve Our Services: To enhance our website, products, and services based on your feedback and usage patterns.

To Communicate With You: To send you updates, marketing communications, and other relevant information, subject to your preferences.

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

Service Providers: With third-party vendors who assist us in operating our business and providing our services, under strict confidentiality agreements.

Legal Obligations: When required by law, such as in response to a court order or legal process, to protect the rights, property, or safety of Franq, our customers, or others.

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We take reasonable steps to protect your information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

You have the right to:

Access the personal information we hold about you.

Correct any inaccuracies in your personal information.

Delete your personal information, subject to legal obligations.

Opt-out of marketing communications at any time.

To exercise these rights, please contact us at hey@bfranq.com.

Franq does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected information from a child under 13, we will take immediate steps to delete that information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. If you have any questions about this Privacy Policy, please contact us at privacy@bfranq.com

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